Construction Crew Peaced Out Without a Fix

my wifi cable was cut through by the local water department during a recent dig in my street. i had a fantastic consecution crew come out to help, but they couldn't fix the issue without the water department's help. the crew told me they would do a patch fix and come back when they could schedule a more permeant fix. However, it's been two weeks and they all went radio silent. no one is returning my calls or texts - the construction foreman's name was Sami - he was fantastic. he gave me his number and told me to reach out. but now he's not returning any of my calls. it's so frustrating. i want this fixed so i can move on, but not sure what to do. i don't think talking to someone in india is going to cut it. i want to talk to the crew who has already been working on this - not a totally net new team.