Visitor
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1 Message
Constant outages
During the last month and a half i been getting horrible speeds, i pay for 1.2gbs a pretty expensive bill and i barely ever grt those speeds, and during the last month i have had "outage" of up to 8 hours on 3 separate occasions.
XfinitySeth
Official Employee
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691 Messages
4 hours ago
Hey there user_6r9itd 👋 Thanks for taking the time to be part of our community with your post! I definitely know how troubling it is to have my internet speeds inconsistent, especially when I'm trying to watch a movie or game, so I want to help do whatever we can to make sure you're getting the most out of your speeds!
By chance have you gone through any of the troubleshooting laid out on xfinity.com/support/articles/internet-connectivity-troubleshooting? If not, I'd definitely recommend starting there as the page includes a lot of helpful tips that can resolve common Wi-Fi issues. Please give it a look and let me know if you're still experiencing any trouble 👍
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