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user_l7jysw
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Sunday, August 4th, 2024 3:13 PM

Constant outages- Bronzeville IL

What really is going on! I am beyond frustrated with Xfinity! This outages occur every single day! Sometimes for hours? There is nothing reliable about this service that cost so much but we are not enjoying what we are paying for! Anybody switch from Xfinity that can recommend a better service??? 

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2 months ago

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XfinityBenjaminM

Official Employee

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1.4K Messages

2 months ago

 

user_l7jysw Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear of the connection issues you are having and we'll be happy to investigate this further. We will need you to send a Direct Message with your full name and address. Here are instructions on how to send us a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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