Constant outage without resolution

To follow up on this and add more information. I've eliminated the modem as any sort of possible cause on top of the technician indicating signal strength is fine. I added more monitoring at my gateway to keep an eye on what's going on and I can tell you that there appears to be stretches of high packet loss ocurring roughly every ~30 minutes when the network is acting up (frequently in the evening, but has happened during the day or during the late hours). I've started monitoring specifically this since the beginning of the month (graph below).

Additionally the gateway also reports uptime as a function of internet loss over the last 24h as a % and this clearly shows something happening on the network around 7/26 where since it has never fully recovered. Granted the internet might "hiccup" for a minute or two so its not noticeable in the grand scheme of things but I am definitely noticing something is wrong.

editing to add one more detail which was capturing the packet loss as it was happening from my view.

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|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                       unifi.localdomain -    0 |  905 |  905 |    0 |    0 |    4 |    0 |
|                           96.120.102.73 -   12 |  626 |  556 |    7 |   32 |  246 |   23 |
|po-306-1210-rur202.seattle.wa.seattle.comcast.net -   11 |  639 |  571 |    7 |   31 |  245 |   11 |
|po-200-xar02.seattle.wa.seattle.comcast.net -   12 |  627 |  556 |    7 |   33 |  236 |    9 |
|be-304-arsc1.seattle.wa.seattle.comcast.net -    6 |  740 |  698 |    8 |   30 |  238 |   11 |
|be-36131-cs03.seattle.wa.ibone.comcast.net -   23 |  481 |  373 |    8 |   32 |  199 |   12 |
|be-2312-pe12.seattle.wa.ibone.comcast.net -   11 |  634 |  566 |    8 |   33 |  238 |   23 |
|                   No response from host -  100 |  182 |    0 |    0 |    0 |    0 |    0 |
|                          108.162.243.11 -   12 |  620 |  548 |    8 |   37 |  277 |   24 |
|                         one.one.one.one -    6 |  745 |  705 |    7 |   29 |  272 |   10 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hi there jetuser1, thanks for taking the time to post here on the community forums! I'm sorry to hear that you're running into service interruptions in your area. If you're repeatedly receiving reports or notifications through the Xfinity App, this would indicate that the local network teams are definitely aware that something isn't right and are actively working towards a resolution. Our team typically isn't able to see more information than what's available through the Xfinity App and Network Status page when it comes to area wide issues, but we can definitely take a look! Please send us a direct message with your full name, name on the account (if different), and service address, and we'll dig in!

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