2 Messages
Constant outage (daily) since 2 months ago
I have been experiencing daily outage for hours especially from 12pm and 6pm lasting several hours daily. This is very disappointing service as the problem is prolonging now for more than 2 months and happens daily without fail on the same time.
please advise how will xfinity resolve the problem and when can I get consistent internet service without a disruption daily.
Your resolution and response would be appreciated.
XfinityBillie
Official Employee
•
2.6K Messages
1 month ago
@user_qba6hq Thank you for reaching out to us here on our Xfinity Forums. This is definitely not the experience we want for our valued customers. I know how much my family relies on our services for everything from work to entertainment. It's important to me that we find a resolution. Please send us a DM to Xfinity Support with your full name and address to get started.
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