KremerBrad's profile

New Poster

 • 

2 Messages

Monday, November 18th, 2019

Closed

Constant noise from my Xfi Modem

A few months ago my Xfi modem started making a constant 24/7 low humming noise. It almost sounds like a bad fan sound. I have seen other threads with people getting their unit swapped for new ones. How do I go about getting this noisey unit replaced? Thanks!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Expert

 • 

113.3K Messages

5 years ago

Dead thread from last year now being closed.

New Poster

 • 

2 Messages

5 years ago

The humming from the 'Xb6' is a totally known thing.  We had one delivered two days ago and it had a loud humming or whirring sound immediately.  A quick google search and guess what - this is a problem with the equipment.  

Xfinity service call was no help other than to suggest a downgrade to the Xb3.

 

forum icon

New to the Community?

Start Here