Constant intermittent outages.

I've been having issues with this <Edited: language> service and internet for well over a year now. 

It used to be intermittent outages every few minutes, lasting seconds to minutes. Sometimes half an hour. 

I changed boxes, cables, removed unneeded splitters etc. No change. 

Last year, after many attempts, I finally got a tech appointment booked. Then, on the day of, I get a call from support saying that they ran an online test and found nothing was wrong with my connection and had cancelled my tech appointment! I had them book another one on the spot. Same thing happened. After telling the person to NOT cancel a tech appointment again...ever...I get a phone call from a local manager. I guess as opposed to tech support in India. This person said that they had indeed found a fault in my line locally, and after numerous complaints in the area over months they were now going to actually do something. 45min later they called back and said it was fixed. Lo and behold, internet worked! For a day. By unplugging the gateway for 10-15 sec it would come back for a day or two. So, we settled into this sad state of affairs, and it became the new normal. 

Fast forward to mid-January 2023. Intermittent outages are back! Same as last year and the year before. Every 10-30min internet goes out for a couple of minutes. On all devices...TVs, PCs, laptops, phones.... you name it. Wi-Fi just goes away. The light on the gateway sometimes blinks green...sometimes stays white. 

I checked on the Xfinity app for any outages. When internet is working it is of course all green and great. When internet is out the app says my address is not in the correct format! It was the same address that was found to be A-ok 3min before. I guess they don't want to admit there's an issue. 

Since the ONLY thing that wasn't exchanged last year was the Gateway, because I was promised it couldn't be it...I had it exchanged today. Got the new 6E modem that the helpful guy said I should have had a long time ago but somehow didn't receive. Oh well...

Got home, plugged it in...and didn't work. Couldn't be activated. After 45min on the phone with Lance from tech support, where I learned that he's a coffee lover, has two younger siblings, likes large dog breeds, but because of the siblings, his parents wouldn't allow him to get big dogs. So, he had to get two Shih Tzus (named Hot Dog and Snoop Dog by the way). After wanting to pull my hair out and having to bite my lip to not tell him to just fix the <Edited: language> internet...no need for the biography...he asked why I needed internet!!! I said it's because my wife works from home and is about to lose her job over this <Edited: language>...(truth). He seemed genuinely surprised and said that he bet it's also because I paid for it.  No <Edited: language> Sherlock! Lance then assured me that everything was fixed...something was wrong with my account or connection or something and they had to manually activate the gateway and set up a new Wi-Fi network from their end. He then said the magical words "I can promise you that this is the very last time you will have any reason to call us about any internet connectivity issues". I thanked him, wished him good luck with the dogs, hung up and internet promptly went out. Again. 

So, present situation:

Everything, according to Xfinity, is good, green, excellent and perfect...so no need to send a tech.

Every single box, line, equipment or otherwise has been exchanged or purchased new. 

And internet is still intermittent. I can't watch a movie. I can't stream. I can't game. Zoom...forget it! Posting grades and assignments on Blackboard...a distant dream like my wives' job is about to become. 

So, my question is this? What can be done? Why is Comcast so <Edited: language> useless and clueless? And most importantly.... Why the <Edited: language> should I pay my bill this month? Maybe I won't...

Starlink is looking mighty fine at the moment.