Visitor
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1 Message
Consistent outages - not good enough
What is happening?
I have had many years of great service by Xfinity but in the last 2 weeks I have had so many outages.
- it started with a local area outage (possibly due to weather)
- since then, I have had over 10 router restarts and lost connections
- followed by another local area outage today
Really frustrating and not good enough.
I work remotely so unless this gets resolved will need to switch provider to a more reliable service
user_42xs2w
Visitor
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3 Messages
2 days ago
Same the past few months it has been outage after outage and sometimes its out for multiple days. So unreliable
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XfinityMarcus
Official Employee
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2.3K Messages
4 hours ago
@user_ywwuy5 thank you for using the Xfinity Community Forums page to reach out today. I understand that you have had some concerns with your service being disrupted recently. We know how important working service is and would like to get a better understanding of what is going on. When you check the status center is there a listed estimated time of service restoration? You can check here: https://www.xfinity.com/support/articles/check-service-outage
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