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Saturday, December 2nd, 2023 6:16 PM

Closed

Consistant Packet Loss

I'm experiencing packet loss which is making streaming / gaming impossible to enjoy. i've tried restarting my modem / router, replacing my ethernet cables, switching out my ethernet port in my desktop, updating my drivers, restarting my PC and still experiencing the losses. Not sure what to do.

Official Employee

 • 

1.3K Messages

1 year ago

@enttsully Thank you for taking the time to share these results and the previous troubleshooting. Are you still experiencing the connection issues? If so, we can also check for any reported work/tickets/issues in the area. Please send us a direct message with your full name and service address. 

 

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