Connectivity Issues after tv install
We had TV installed to out house on 12/31. We already had Xfinity internet. After the install, our internet connection intermittently drops throughout the day. It reconnects in about a minute but it is a super inconvenience with virtual school and teleworking. TV is not affected, just the internet. Never had this issue when we just had the internet through them. The super unhelpful customer service just refreshes the signal or tells me to reboot the modem then pats themselves on the back when it reconnects rather than offering to fix the underlying issue and whatever the installer broke. Who do I need to call for them to actually find someone that understands that there is an issue and will send someone out to fix it?