1 Message
Connection Throttled
I have over 1.3 GB coming to my modem. But from my router I can not get more than 300 MB. Anyone experience this and how do you fix this?
1 Message
I have over 1.3 GB coming to my modem. But from my router I can not get more than 300 MB. Anyone experience this and how do you fix this?
XfinityBenjaminM
Official Employee
•
2K Messages
1 year ago
@user_9dn9id Hello! Thank you for reaching out to us here on our Community Forum. You may want to double-check your router and the manufacturer's site to see if there is any firmware update that you need. If your modem is seeing speeds at that level it sounds like an issue with your router if the speeds are that degraded.
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