Connection not Private message

@user_fcrihc,

Hi there! Thanks for reaching out. I can definitely understand how that “This Connection Is Not Private” message can be really annoying, especially when you’re trying to access a site you trust. You've come to the right support channel. We are a team of experts who specialize in resolving all Xfinity service concerns over social media. We can help. This error message usually means your device isn’t able to verify the website’s security certificate, but it’s often something simple like a browser cache issue, an outdated page load, or your device clock being off. Have you tried clearing cache and cookies or trying another browser or device to see if you experience the same issue?