MikeB69's profile

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Sun, Feb 23, 2020 4:00 PM

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Connection issues

I upgraded to 1000 gb sevice but now have issues where connection is lost and i have to change from 2.4 to 5 g wifi or viss vese to continue watching. I have for months tried to contact support with no help, i have been through 4 modems and just insta,lled new wiring fom outside house to modem and still no fix. 

EG

Expert

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90.6K Messages

2 y ago

For a test, does a computer hardwired directly to the router / gateway device with an ethernet cable also loose connection ?

EG

Expert

 • 

90.6K Messages

2 y ago

For a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem

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