AlyssaVerde68's profile

Regular Visitor


7 Messages

Thu, May 7, 2020 8:00 PM

Connection Drops Every 5-20 minutes after 8PM every night!

This has been happening for months. Yes, I've reset the modem. And when I spoke with someone at Xfinity today, they told me that my modem wasn't too old.


Reading this thread, I see that other people have experienced the same problem and it turned out to be something outside their home, which I imagine could be the case with mine because my neighbors have been having the same problems for months as well. On that thread, the problem was resolved when they discovered a bird nest on the outside cables and for another person when they changed some other thing. I'm beyond frustrated!


Thanks in advance.


New to the Community?

Start Here