My internet drops for 5-10 min a few times a day. I have called at least 7 times. Every agent tells me that my modem is working properly. I change the modem name, restart it, I've checked cables, and splitters. I need helping solving this issue. The internet runs nice and smooth when it is working but working from home, makes the drops noticable.
Backstory: I have previously moved to a new location. I had a technician do a first time install on this house two months ago. I would like another technician visit but I'm tired of paying the fee. Any suggestions?