New Poster
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3 Messages
Connecting sengled bulbs
Hi!
I am trying to set up three sengled light bulbs that I just purchased. Everything I've read says they are compatible with Xfinity but I'm going in circles trying to get them set up.
They require a 2.4 ghz connection and the Sengled app does not recognize my gateway. It is not coming up in a list devices the app can connect to because it's 5ghz
I tried using the Xfinity Home app only to be told by the app itself that "self protection" security now runs through the Xfinity app. The screen pops up every time I go to the Xfinity home app and I'm not allowed to access any other area. I am assuming this means since I do not subscribe to any Xfinity home protection service I cannot use the app.
I've gone into the Xfinity app and the bulbs are not appearing anywhere on my "not connected" list.
I cannot do the proposed solutions of going in and naming the 2.4 frequency and the 5 frequency differently because I have xifi pods.
What Xfinity app can I use to set up these light bulbs? I clearly can't use the Sengled Home app itself because it will not talk to my router.
Thanks
flatlander3
Problem Solver
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1.5K Messages
2 years ago
Yeah, you got to watch out for that with your choice of WiFi gear. Your lightbulbs speak 802.11b. Your Xfinity crippleware can't do that with pods attached.
On their newer gateways, you can't change radio modes at all -- according to several users here.
You can buy an 802.11 b/g/n access point. Ethernet to your gateway. Your lightbulbs will have to be in range. Make sure it comes with a power adapter, quite a few of them are PoE (power over Ethernet) and your gateway can't do that either. Multi-Radio mesh network is another option -- make sure you read the manual before you buy one of those so you know what it does, and what it can speak. You might be able to find WiFi6 light bulbs. I don't know about that particular manufacturer's options.
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NoNoBadPuppy
Problem Solver
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543 Messages
2 years ago
Another classic example of why you should ditch any and all hardware provided by xfinity and buy your own. You will regain control of your own network, and in many cases will no longer have to pay the monthly fee for renting the hardware. You will also find that consumer products far outperform the lowest common denominator hardware that xifinity provides. Don't fall for their marketing; all of the hardware they provide is utter garbage. You will also be freed from the hotspot that xfinity forces their hardware to broadcast; even if you turn it 'off', it will be re-eanbled during the next wan IP release/renew cycle. There is no good reason to use their hardware...not one.
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