Visitor
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1 Message
Connecting Canon Printer
I am having difficulty wirelessly connecting my Cannon MX 922 printer to my Comcast network. I am told that this printer requires a 2.4 GHz band.
Visitor
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1 Message
I am having difficulty wirelessly connecting my Cannon MX 922 printer to my Comcast network. I am told that this printer requires a 2.4 GHz band.
XfinityDuron
Official Employee
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167 Messages
10 days ago
Hello @user_hzo1x3 , I understand how getting your printer set up can be very important, but unfortunately there is no form of troubleshooting I can offer to address your connection issue.
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EG
Expert
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113.3K Messages
9 days ago
If you are using a Comcast rented gateway device, and if you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 names and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-channel-xfinity-xfi
Associate the printer with the new 2.4 SSID (broadcast name) and password. Good luck !
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