Visitor
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2 Messages
Connecting 2.4G network through Xfinity
I'm trying to set up the 2.4G network on my phone. First problem was selecting WiFi details. Click it and it wants me to scan a barcode. I can't scan a barcode on my phone WITH my phone. So I'm stumped there.
I don't even know if that's the button to press to set up 2.4Ghz.
I could use some help...
Thanks
XfinitySeth
Official Employee
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1.6K Messages
3 days ago
Hey there Jibsman57 👋 I appreciate you dropping by with your network concerns, and you're in the right spot for help! Luckily, Xfinity makes it super easy to setup and separate your Wi-Fi network bands between their 2.4GHZ & 5GHZ bands respectively. For instructions on how to get that done, please check out xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi and let us know if you're still experiencing any issues after 👍
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EG
Expert
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121.2K Messages
2 hours ago
@Jibsman57 @XfinityAngie
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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