ljfavreau's profile

New Poster

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3 Messages

Mon, Jul 6, 2020 9:00 AM

confused on modems

Confused on modems I have from Comcast.  I have 2 modems from xfinity in my house.  One in basement where service comes in and a gateway in the main house.  When I look on "my xfinity" it shows the two.  what is the difference between these 2 and which on should we be connecting our computers to for wifi?

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

10 m ago

Without knowing models etc, it would be impossible to know (we haven’t been to your house) but a good chance one is for phone service and one internet. Look at what’s connected to each

New Poster

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3 Messages

10 m ago

one is a  CGM4140COM xfi advanced gateway in the main floor of the house  , and the DPC3941T is in the basement in a control panel area. 

CCAndrew

Diamond Problem Solver

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25.9K Messages

10 m ago

Did the 3941 have a phone line coming out of it? Do you have phone service?

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