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32 Messages
Confirm - XB8 Port 4 is 2.5G ethernet???
I've searched and can't seem to get a definite answer here on if the XB8 indeed has a 2.5G ethernet port. I see that port #4 (Bottom Right) has a red line next to it. Can someone please confirm if that is indeed the 2.5G ethernet port?
I just got the GIG X2G package and have own router configured to use a 2.5G WAN port. (Using the XB8 in Bridge mode). I'm not really seeing the 2G down speed.
(I measure my speed AT my router with an add-on app--(ASUS-Merlin).
phillyaj
Contributor
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32 Messages
3 months ago
Ok...So I think I answered my own question... Per the console...it shows 2500 for that port... and my Router shows it connected at 2500 on that port. So WHY is my download speed SLOWER than when I had it connected to a 1G port??? l
[Edited: "personal information"]
You can see the drop-off when I switched ports on the XB8. [Edited: "Language"] My average download speed, when I had my OWN Arris S33, with the 1G service was better (At least from a download perspective). The 235Mbps avg upload speed is nice....althought I would think I would be seeing 1.4-1.8G down on average.
***And YES...I did unplug the router...numerous times..**
THoughts?
(edited)
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phillyaj
Contributor
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32 Messages
3 months ago
So what I don't get.... WHY is my download speed slower? There were three Scenarios..
1) Original Setup: Service = 1G Down Modem = Arris S33 Router = ASUS RT-AX86U. Connected via 2.5G port from Modem to Router AVG Download Speed = Over 1000 Mbps.
2) New Modem Setup 1 : Service = GIG 2X Modem = Xfinity XB8 Router = ASUS RT-AX86U. Connected to Port #1 (upper Left) on XB8 and 2.5G port on Router AVG Download Speed = <1000 Mbps
3) New Modem Setup 2: Service = GIG X2 Modem = Xfinity XB8 Router = ASUS RT-AX86U. Connected to Port #4 (bottom Right) on XB8 and 2.5G port on Router Avg Download Speed = 600-700 Mbps
Also , What I know:
- XB8 admin console indicates that port #4 is 2500 Mbps
- Router log shows it is connected at 2500 Mbps to the XB8
If my line quality was good enough to get over 1G fairly consistently with my OLD service and my Arris S33 modem, WHY should the XB8 be worse? I don't see any other settings or config on the XB8 to change.
Is there anything on my router I might need to setup differently? NAT type? UPnP? Do I need to use WAN Aggregation to get 2G down?
And I really don't feel like spending endless hours of wasted time trying to explain this to the Support desk? Any chance I can get right to a L3 tech somehow?
(edited)
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NeutralTuba8432
1 Message
2 months ago
Did you resolve this?
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