Contributor
•
99 Messages
Completely stopping Wifi radios on XB8
I have my XB8 in bridge mode. My router is pfSense.
The Xfinity hotspot is disabled in my account.
For Wifi, I use Ubiquiti Unifi access points - 5 NanoHD and 1 U6-Lite.
Unfortunately, a Wifi scan (Wifiman) shows hidden SSIDs from the XB8. It actually overpowers some of my other APs.
The interference is causing huge problems for my 300 IoT devices, which use 2.4 GHz channels.
How can I completely disable the Wifi radios on the XB8 ?
Please note that I'm on a 2gig xFi unlimited plan, and my understanding is that I must use a Comcast gateway, and can't use any third party modem without Wifi. So, disabling the radio on the XB8 is the only option. Or cancelling Comcast.
XfinityVianney
Official Employee
•
2.1K Messages
23 days ago
Thank you for reaching out and creating a new post. I appreciate you taking the time to outline everything so clearly. I see that despite taking the right steps on your end, you still see the Wi-Fi being broadcasted by the XB8. We can check on this further if it's giving you trouble.
I do love our equipment, but I also wanted to point out that you can indeed use your own equipment with the Next Gen Gigabit X2 speeds. The most updated third party approved device list can be found here: https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.09.18%20Full%20List%20of%20Compatible%20Devices.pdf. Please note you'll see two sections. You see one list for the "Next Gen Speed tier" and another list for "Recommended Devices." The top section, for Next Gen is what you'll need. The devices under "Recommended Device" would be for the traditional speed tiers not within a next gen area.
4
0