Visitor
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4 Messages
compensation for service interruption
Recently, we have lost 3 days of complete service. We are seeking compensation for that loss of service.
Visitor
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4 Messages
Recently, we have lost 3 days of complete service. We are seeking compensation for that loss of service.
XfinityLinda
Official Employee
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2K Messages
12 days ago
Thank you for meeting us here in our community about your service interruption credit, @user_xc8435. Are your services back up and running properly now?
We are offering a simplified one-time interruption credit experience for qualified customers who report their service interruption through the Xfinity Status Center in My Account. Here's the link in case you don't have it, https://www.xfinity.com/support/status?linkId=111567232.
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EG
Expert
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112.3K Messages
12 days ago
Concern moved here to the Customer Service help section.
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