Tue, May 18, 2021 8:22 PM
Tengo que activar mi nuevo módem del Internet pero no puedo si me pueden ayudar porfavor
1 m ago
Connect it to the coax line and power it up. Let it fully sync up with the system, and check that the front panel indicator lights are steadily lit.
Then connect a computer to it and open up a browser. You *may* see their *Walled Garden* modem self registration page. If so, follow the screen prompts. Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy.
If not, try calling 1-855-652-3446. That is their device activation line.
If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.