R

Visitor

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4 Messages

Tuesday, October 25th, 2022 6:41 PM

Closed

Commscope 9 port MOCA amplifier setup

Hey guys so i have a quick question. The lines from my street are coming in hot @ +~13DBmv give or take a little bit. Im going to be activating a total of 6 devices on this amplifier including the cable modem on the -6db VOIP output. My question is how can I bring the power levels down and within spec to all devices at the same time. I know I can attenuate the modem and the cable boxes individually but can i add a 2 port splitter with a -7db attenuation outside at the xfinity box on the input side before it goes into the house and then into input on the 9-port amplifier?  Will that attenuate -7db to all output devices connected to the amplifier with the exception of the -6db VOIP port on for the modem? Currently xfinity just replaced the MOCA filter outside in the xfinity box at their last visit before they determined the old PPC EVO1-9-U/U was bad. Will I still need this MOCA filter in place even though I now have a MOCA capable amplifier(CSMAPDU9VPI) ?

Problem Solver

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528 Messages

3 years ago

Hello! Please send me a private message with your full name and full address. I can most definitely take a further look at this for you. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”.

Visitor

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4 Messages

3 years ago

The lines coming in from the street are hot @+13dbmv and i need to attenuate the signal for all devices hooked up to the 9 port commscope amplifier. I will be activating 6 total devices on the amplifier 5 boxes and 1 modem on the VOIP port. All unused ports will be terminated with caps.  Can i use a 6DB forward path attenuator outside at the point of entry before or MOCA filter ? or can i simply place it at the input side of the commscope CSMAPDU9VPI amplifier seeing as this is a 0 gain amplifier

Note: This comment was created from a merged conversation originally titled 6DB Attenuator on input side of amplifier or at POE before MOCA filter?

Official Employee

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2K Messages

I do not recommend placing anything outside on the xfinity taps as those need to only have access by our licensed techs, I would recommend placing it inside the home at the input side of the commscope CSMAPDU9VPI amplifier seeing as this is a 0 gain amplifier

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Visitor

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4 Messages

Thank you for the response! The wires for my xfinity come from the tap and go  underground but come up through pvc pipe and into a plastic gray xfinity box which contains a grounded RG11 connector with a new MOCA filter that they just replaced replaced before they found out the old PPC EVO 9 amplifier was bad. Do you still reccomend it at the input side of the commscope?

Official Employee

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2K Messages

@R2digital  I only recommend that you touch any wiring that is inside your home so you’re not liable for in case of something happens

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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