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Comcast Won't AcknowledgeProblem With Their Gateways | IPv6 INPUT drops | WANATTACK | TG4482A | XB7 | Internet Drop | Packet Loss | Arris
It's well documented across the internet that Comcast gateways, in particular their newest XB7 (I'm not including the Xfi Complete because that has been pulled off the market due to not being able to implement their data cap in the Northeast), has a serious code issue. Hundreds upon hundreds of Xfinity forum posts (always closed without any response or help from Comcast) as well as hundreds of posts on sites like Reddit and DSLReports from users frustrated that their internet has (at best) packet loss to (at worst) actual loss of connectivity to the internet. You can turn off IpV6 on their routers but the problem is that IPv6 is hardcoded into their gateway so turning Ipv6 off through the gui does not actually turn it off, as evidenced by the firewall logs on their gateways where you will see countless messages like these:
| FW.IPv6 INPUT drop , 1128 Attempts, 2021/11/8 10:54:17 | Firewall Blocked | |
| FW.IPv6 FORWARD drop , 5 Attempts, 2021/11/8 08:53:40 | Firewall Blocked |
Comcast is definitely aware of the problem (which has existed for years) and refuses to acknowledge the issue.
Why do the employees who monitor these forums do nothing about this? Are they being directed to not assist people with this issue because obviously they are aware of it.
No Responses!