Visitor
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2 Messages
Comcast router Admin Tool access disabled.
Comcast router Admin Tool access disabled, any intelligent reason?
Comcast customer service do not know how to activate router Admin Tool remotely.
I have question. Can WiFi and remote internet access to Admin Tool be disabled on Comcast routers?
The new way of managing router using WiFi instead of local Ethernet connection is as secure as WiFi itself.
What is your opinion?
EG
Expert
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116.5K Messages
2 days ago
You have to turn on admin access in the app now;
https://www.xfinity.com/support/articles/admin-tool-access
Open the Xfinity App. (You'll need a working connection for this step).
Go to the WiFi tab.
Select View WiFi equipment and open Advanced Settings.
Select Admin Tool online access.
Slide the toggle button to Allow Admin Tool access (ON).
Select Save.
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XfinityJeffB
Official Employee
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92 Messages
23 hours ago
Hello @bog77, Yes, Wi-Fi and remote internet access to the Admin Tool can be disabled on Comcast routers. To disable Admin Tool access, you can use the Xfinity app by navigating to the Wi-Fi tab, selecting View Wi-Fi equipment, opening Advanced settings, and toggling off Admin Tool online access. This helps enhance security for your Wi-Fi network. It is recommended to keep the Admin Tool deactivated unless access is needed for a service appointment, after which it should be turned off again for safety.
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EG
Expert
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116.5K Messages
10 hours ago
@XfinityJeffB
They want to enable it, not disable it
(edited)
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