Gladysbullock4's profile

New Poster

 • 

1 Message

Friday, June 12th, 2020 5:00 PM

Closed

Comcast modem battery

My modem  is XB3  Model DPCSIS 3.0  

I need a battery number to fit this modem.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

26.5K Messages

5 years ago

"DPCSIS 3.0" is not a valid model number. Please see https://www.xfinity.com/support/articles/broadband-gateways-userguides for model numbers of Comcast gateway devices. 

Gold Problem Solver

 • 

8K Messages

5 years ago

Just a note that the battery on Comcast gateways only powers the phone service. It will not run the full Internet connection. You may be better off getting a stand-alone UPS and plug the gateway into that, as it will power the full gateway.

Expert

 • 

111.6K Messages

5 years ago


@Gladysbullock4 wrote:

My modem  is XB3  Model DPCSIS 3.0  

I need a battery number to fit this modem.


See this;

 

https://www.xfinity.com/support/articles/getting-a-new-battery

Gold Problem Solver

 • 

8K Messages

5 years ago

"currently priced at $165, plus tax."

WHAT?????? Car batteries are cheaper than that!! You can buy a full 1000W+ UPS with a big battery for less.

Expert

 • 

111.6K Messages

5 years ago

Yep...... 😞 That would be the preferrable way to go ! You can even plug your other equipment in to it.

Contributor

 • 

72 Messages

5 years ago

Or buy a refurb modem that includes the battery at that price.

I have a backup battery and a UPS, but the connection and phone still goes out when the power goes out, as the local repeater on the pole does not have a backup

forum icon

New to the Community?

Start Here