Visitor
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1 Message
Comcast block my ports
Today I realize that I cant see my cameras from outside and my helium miner hotspot was relayed.
I have many port forwarding on my router but after I put a VPN and open other ports maybe went suspicious traffic go through my IP all the ports were blocked.
Does anyone know about this?
XfinityGabby
Official Employee
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1.5K Messages
3 years ago
Hello @user_be0fef. Thanks for reaching out to us through Forums. We can certainly help and try to get to the bottom of the issue. This is happening only while connecting to the VPN, correct?
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Raptor7657
New Poster
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4 Messages
3 years ago
this is why i went with an my owned arris modem, after i switched from their modem/router to my arris i am able to access my ftps from outside my home network.
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EG
Expert
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108.4K Messages
3 years ago
@user_be0fef
Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;
To disable the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the xFi app and then select xFi Advanced Security. From here, select Disable under xFi Advanced Security and follow the on-screen prompts.
https://www.xfinity.com/support/articles/xfinity-xfi-faqs
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Dwzcrypto
Visitor
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8 Messages
3 years ago
@user_be0fef, I will try that thanks for the advice.
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user_12316d
Visitor
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7 Messages
3 years ago
I have done port forwarding for port 44158 and I still cannot get my miner to come out of being relayed. Xfinity is somehow blocking my miner from receiving packets. I have also tried putting a DMZ on the miner IP and still nothing. This is costing me money and extremely frustrating. Have been on the phone with xfinity 3 times and still no solutions. about to change my service provider if I cant get a solution soon.
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JeramyB
Visitor
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12 Messages
3 years ago
Anyone find a solution? I've got the same issue with being relayed, close to a week now with 44158 forwarded, just did the DMZ but reading this doesn't look promising.
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