Visitor
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1 Message
Comcast advanced security blocking my Onedrive from logging in or syncing.
Comcast advanced security blocking my Onedrive from logging in or syncing.
Visitor
•
1 Message
Comcast advanced security blocking my Onedrive from logging in or syncing.
Responses
EG
Expert
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86.6K Messages
1 m ago
Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;
To disable the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the xFi app and then select xFi Advanced Security. From here, select Disable under xFi Advanced Security and follow the on-screen prompts.
https://www.xfinity.com/support/articles/xfinity-xfi-faqs
(edited)
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ComcastRayana
Official Employee
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182 Messages
1 m ago
Hello, @Sscamaro69. I hope you are having a good week so far. We were wondering if the steps that @EG provided helped with One Drive. Please let us know when you can so we can ensure things are working.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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