Coda56 issues

I apologize you’re still dealing with this, especially since it’s impacting your ability to even use WiFi. Let’s narrow things down a bit, so we can help more effectively:

- Are you seeing the slow speeds on all devices, or just specific ones?

- Are you testing speeds over WiFi or a hardwired (Ethernet) connection?

- If you connect a device directly to the modem, do you still see the slow speeds?

- Have you tried restarting the modem since the issue started?

You can also troubleshoot your internet speed using our Xfinity App. See details in our helpful article https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting.

Thanks for taking the time to walk through those steps and for sharing those details, we really appreciate you trying to troubleshoot on your end.❤️

Since the issue is impacting all devices and you’ve already reset your equipment, we’d like to take a closer look from our side to help pinpoint what’s going on. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
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