Visitor
•
1 Message
Coax Cable Install Needed
I purchased Xfinity WiFi and a modem but my home does not have a coax cable. One will need to be installed.
Visitor
•
1 Message
I purchased Xfinity WiFi and a modem but my home does not have a coax cable. One will need to be installed.
EG
Expert
•
111K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityRoberto
Official Employee
•
1.8K Messages
2 days ago
Hello and welcome to Comcast @user_m24i9l. Thank you so much for reaching out to us regarding your new service. I am sorry to hear that your home does not have an available coax cable to connect your modem. You are in the right place and we are happy to assist you today.
We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Message to an Official Employee of the Xfinity Community Forum, is a violation of Forums Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct message.
0