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10 Messages

Thursday, May 22nd, 2025 1:06 PM

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CM3000 Slow Login with New Firmware (V6.01.03)

Hello.  I have a CM3000 modem which received the V6.01.03 firmware update this past Wednesday.  For the last few days now logging into the modem is extremely slow.  The channel signal strength data does not even load now only showing the spinning icon.  Only the logs appear after several minutes of waiting.  The login page is also slow to load.  If I reboot the modem, it is very quick to login but it only lasts a couple of hours before it slows again.  I reset the modem via a paperclip in the back of the modem but just like rebooting the modem, the reset only worked a few hours before slowing.  Anyone else experiencing the slow logins now on your CM3000 modem since receiving the new firmware update V6.01.03?

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27 Messages

11 months ago

Guess what everyone! While continuing to check the Event Log on the Netgear modem** I was now getting a very different message; i.e. "Resetting the cable modem due to docsDevResetNow" After googling this I went back to the Netgear screen and noticed Xfinity ROLLED BACK THE FIRMWARE last night. Instead of 6.01.03, we are back to 5.01.02. 

So does this indicate too many of us spoke up and/or they later realized there were problems with the firmware? They'll never come out and say it. How timely. After promo issues w/Xfinity, I just picked up the XB8 modem/router yesterday. 

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150 Messages

7 months ago

Firmware V6.01.04 for CM3000 has been released.

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5 Messages

@68Chevelle396​ did this fix all issues? Mine came with the latest and the modem is only outputting ~500mbps.

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