All of the signal values were good / within specs at that snapshot in time. Are there any modem RF error log entries being shown ? If so, please post them as well in their entirety (copy and paste them, don't post a screenshot) but redact the CM MAC and the CMTS MAC addresses for your privacy. They are considered to be personal information. The posting of personally identifying information is a violation of their forum guidelines. The forum bot will not allow your post to be seen publically.
You stated that there are "problems. That could mean many things. Please describe them exactly in detail.
@EG thanks for responding! Can’t connect to the internet, I was initially able to connect for about 12 hours then it wouldn’t connect. I will say I got this router off someone else, and was able to activate it. Far as I know it’s properly activated.
Accepted Solution
user_ebba49
Visitor
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6 Messages
3 years ago
Found out I had internet on the laptop. Found out that the router needed an app to set it all up. It’s working normally now
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user_ebba49
Visitor
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6 Messages
3 years ago
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EG
Expert
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110.3K Messages
3 years ago
All of the signal values were good / within specs at that snapshot in time. Are there any modem RF error log entries being shown ? If so, please post them as well in their entirety (copy and paste them, don't post a screenshot) but redact the CM MAC and the CMTS MAC addresses for your privacy. They are considered to be personal information. The posting of personally identifying information is a violation of their forum guidelines. The forum bot will not allow your post to be seen publically.
You stated that there are "problems. That could mean many things. Please describe them exactly in detail.
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