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Saturday, December 14th, 2024 2:20 AM

CM1100 Reset

I'm getting a lot of errors on my Netgear CM1100 modem and my connection is often unstable. Before I look into hardware replacement, I would like to reset my modem. There are minimal settings on the modem itself, just a log in. Before I make any changes, I want to be sure that I will not have to request reprovisioning once it's reset.

2024-12-13, 21:59:16

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

2024-12-13, 19:15:34

Critical (3)

UCD invalid or channel unusable;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

2024-12-13, 19:15:34

Notice (6)

DS profile assignment change. DS Chan ID: 33; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

2024-12-13, 19:15:33

Notice (6)

DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

2024-12-13, 19:15:19

Notice (6)

Honoring MDD; IP provisioning mode = IPv6

2024-12-13, 19:15:15

Critical (3)

UCD invalid or channel unusable;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

Time Not Established

Notice (6)

Honoring MDD; IP provisioning mode = IPv6

Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;

2024-12-13, 19:13:57

Critical (3)

Resetting the cable modem due to docsDevResetNow



Can I do a factory reset and expect it to reconnect once the reset is complete?
Do I need to do anything else after the reset to keep my connection running?

Thank you. 

 

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