RLM5's profile

Contributor

 • 

30 Messages

Wednesday, December 10th, 2025 4:54 PM

CM1100 internet green LED is off, but I still have full internet!

Trying to determine if I have a bad modem or if there is an internet connection issue turning the green led off.

I restarted the modem and the led turned orange on modem startup, and then no green, but full internet, 500 Mbps.

Ran the logs on the modem (192.168.100.1)

, and in the logs have a lot of these recent critical(3) issues.

"UCD invalid or channel unusable;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;"

Do I have a bad modem, or does Infinity need to fix my connection?

It annoys me that the green led is off.

Comments?

Oldest First
Selected Oldest First
No Responses!
forum icon

New to the Community?

Start Here