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Visitor

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2 Messages

Wednesday, May 3rd, 2023 6:03 PM

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Clearing your DNS Cache

I have to use a VPN for work. The VPN works fine for somethings but not for others. A Coworker suggested I clear my DNS cache locally and on my router. I know how to do this on my machine but how can I do this on my Xfinity router (Model: TG1682G)? Trying to find an answer to this through the automated chat, it wanted me to just restart my router. I did that. Is that enough or does something else need to happen?

Accepted Solution

Problem Solver

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1.5K Messages

2 years ago

I don't know if there is a local cache, or if it's just a forwarder.  Nobody releases hardware and software specs for gateways.

In any case, just pull the power cord, and plug it back in.  It boots from flash.  Whatever is loaded into volatile memory is wiped out during a power cycle.  What sort of problem are you trying to solve? 

Visitor

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2 Messages

@flatlander3​ I'm trying to connect to remote database. I can connect to one of our dbs but the other I'm getting a timeout. When my VPN is off, I get the same behavior from both DBs as expected. I get a time out error and it refers to the IP address of the server where it resides. The one that works has a "good" IP, the one that doesn't is saying I'm trying to connect to a "10.x.x.x" address which seems like something within the private network.

When I turn the VPN on, I'm able to connect to the first. When I try to connect to the second, I continue to get the time out error. I can run a traceroute but that doesn't seem to give me much information. I think might be related to the local service I'm running on my computer probably. I can't say more than that because this is sensitive information.

This was kind of a shot in the dark. My DNS cache is "cleared" now if all I have to do is unplug and replug the router. Thanks for the help.

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