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donleo221
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8 Messages

Wednesday, July 9th, 2025 7:51 PM

claim wifi extender

I opened a DM, not sure if I was to wait until someone saw this:

I got an email saying I should claim my wifi To claim wifi extender on Xfinity, at no extra cost. When I click on claim wi extender it takes me to a web page to redeem; I then get an error message of "Sorry this line of business is not currently available extender"

Question

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Updated 

12 hours ago

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EG

Expert

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111.5K Messages

13 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityEmilyB

Official Employee

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2.1K Messages

12 hours ago

 

donleo221 Thank you for reaching out to our community forum so we can figure out what's going on with the WiFi Extender offer you received. I appreciate you moving this to the proper section for more exposure @EG. 

Where did you see that offer? Was it an Email, did you see it through the Xfinity app, etc? 

 

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