Visitor

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1 Message

Thursday, June 25th, 2026 2:05 PM

Cisco Anyconnect VPN, new XB8 modem, higher speed 2GB lost ability to login to VPN (W11 Enterprise)

I am able to login to VPN from various other networks including a hotspot on my smartphone. So the issue is Xfinity + router. XB8 has little in terms of what is configurable so I tried a Nighthawk CAX80- plenty of “dials”- nothing worked. Getting the message Login Failed.  I cannot touch anything on my laptop- corporate policy. 
Was running same VPN with no issues on the same laptop for 2 years. Previous Xfinity service was 0.8GB with a CAX30 combo. 

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Official Employee

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1.4K Messages

27 days ago

Good morning @user_5fa3tt while support for VPN is very limited, we would be happy to review your signal levels and check the connection with the VPN bypassed. 

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