Changing my router - two questions

I have xfinity cable service with my own compatible modem (Arris SB8200).

I will the replacing the router currently connected to with a newer one (new one is a mesh based router).

My questions:

1. Do I need to do anything other than

- (1) turn off the current router

- (2) turn off the modem

- (3) unplug old router from modem

- (4) plug in new router to modem

- (5) turn on modem

- (6) turn on new router

to reestablish my internet connection via the new router?

2. This is a more philosophical question. For those who have changed routers, what procedure have to used to quickly get your current wireless devices connected to the new router? For example,

after verifying I have internet service with the new router, I would update its network configuration to match that of my old router (SSID, password, DHCP etc), and the wireless devices should then just reconnect to the new network. Does that make sense, or might there be a better process? In my case I have 30+ wireless devices that I need to move over.

Any input is appreciated. Thanks!

Responses

Accepted Solution

content_of_c

Frequent Visitor

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15 Messages

1 year ago

I tested my process, and it works fine. I wanted to be sure that Xfinity was no longer like "locking" onto my router MAC address, which would make the change difficult (I recall in the past having that happen).

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XfinityAlyssaA

Official Employee

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1.8K Messages

1 year ago

Good evening @content_of_c, and thank you for reaching out on our Community forums with your questions regarding swapping out your modem for a newer one. For instructions on how to activate your new modem, I encourage you to review the following link https://www.xfinity.com/support/articles/xfinity-app-activation. Of course, if you run into any problems, please let us know and our team will be happy to help!

2

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content_of_c

Frequent Visitor

•

15 Messages

@XfinityAlyssaA This has nothing to do with changing the modem. Please read what I wrote carefully. This has to do with changing a router connected to the modem.

1 year ago

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XfinityAlyssaA

Official Employee

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1.8K Messages

My apologies @content_of_c, it sounds like you are looking to replace the router not the modem. In that case, I would follow the manufacturers instructions for set up and activation. If for any reason, you run into problems connecting your router to your network, please let us know.

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