Visitor
•
2 Messages
Changed my wifi name and devices won't connect
I changed the name and password of my wifi. I then tried to reconnect my devices to the wifi but it kept saying I am putting in an incorrect password. I checked and I was putting the password in right. I also restarted my devices and my wifi modem multiple times. It was saying that it was working but no devices were connecting to the wifi new name. I did change the name through the app so I don't know if that played into the problem.
flatlander3
Problem Solver
•
1.5K Messages
3 years ago
On your devices, try "forgetting" the old network SSID (and the new one if you entered a password for it). Try to start clean again.
Sometimes it helps.
0
0
CCCrystal1
Problem Solver
•
528 Messages
3 years ago
Hello! Please send me a private message with your full name and full address. I can most definitely take a further look at this issue. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”.
2
0
EG
Expert
•
110K Messages
3 years ago
Solved topic is now being closed.
0
0