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Thursday, June 16th, 2022 8:03 PM

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Change wifi frequency

My xfi gateway automatically assigns the wrong frequency to some of my devices which then, will not connect.

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118.6K Messages

4 years ago

The two WiFi bands SSID's have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined SSID's.


If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 names and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi 


Associate the devices with the new / respective 2.4 or 5.0 SSID (broadcast name) and password whichever one that they need.

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