Change the primary modem/routers/network so it shows up on XFi

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@srockfeld wrote:

I have two modems/routers/networks that were set up by Xfinity/Comcast, but now every time I go to my XFi app, it only shows one (which is not the one I want to use with XFi). How do I change it to the other modem/router/network (i.e. a primary one)? 

thnx

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Hi @srockfeld, 

I'd be happy to help swap the modems to the one you would like to be the primary. Please send a private message including the full name as it appears on your account? To send a Private Message, click on "Comcast_Support” and then click “send a message". 

Hello, we haven't heard from you but please don't hesitate to reach back out if you need any assistance in the future.  We are here to help!

Thank you