1 Message
Change modem and router
Hi I currently have my own modem and router but the internet is very slow at home. I would to replace it with xfinitys.
1 Message
Hi I currently have my own modem and router but the internet is very slow at home. I would to replace it with xfinitys.
XfinityMartyR
Official Employee
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2.1K Messages
4 months ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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EG
Expert
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110.6K Messages
22 days ago
Yes sir. The original poster has not returned. 3-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
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