cmjtxt's profile

New Poster

 • 

7 Messages

Thursday, April 11th, 2024 5:52 PM

Closed

Change IPv4 address

Hello,

I work from home and have done so for years with-out issues. My employer recently changed our work VPN to GlobalProtect and I have been experiencing connectivity issues (on my work computer only!). Our IT did some investigating and game back with a response: "IP range from home network from Xfinity is 10.0.0.X." Company "...also uses this IP range. We need to have Xfinity change Private IPv4 addressing to something like 192.168.X.X."  Is this even possible?

 

Official Employee

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1.7K Messages

1 year ago

Hello, @cmjtxt! Thanks for creating a post regarding your connectivity concerns. I'm sorry to hear about the trouble you've had, and I would love to see what we can do to help! You can try to release and renew your IP address as seen here. Let me know if that helps!

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