U

Visitor

 • 

1 Message

Sat, Apr 10, 2021 7:45 PM

change connected to Xfinity network cable modem MG7700 login username and password

I login to MG7700 at Xfinity network after that screen show a page want change username and password, I changed it, after that can not connect to Xfinity. How I can do?   

Responses

ComcastMartin

Official Employee

 • 

2.4K Messages

1 m ago

Hi there! 

 

I just wanted to touch base and make sure you had the modem up and working as its been a couple of days since you made this post. 

 

If there is still an issue our team will do our best to help get the modem working! 

I am an Official Comcast Employee.
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