U

Monday, July 29th, 2024 4:43 PM

CGM4981COM

Comcast Tech installed the CGM4981COM and left without functioning WiFi.  First question...what is the name of the WiFi router? I was told it should show up as XFINITY, but I do not see any network under that name on my phone WiFi list.  Fortunately, I have my own WiFi router and that works.

Also, the only way to view this part of the page is to decrease zoom to 50%. What's up with that? There is no vertical scroll bar. 

Official Employee

 • 

1.8K Messages

2 months ago

Hello, @user_4qi5u0 You can follow the instructions in this video to get the CGM4981COM. The name will be located underneath the device when it has not been made private yet. 

forum icon

New to the Community?

Start Here