1 Message
CAT6 cables not terminated?
I live in a new build apartment complex where all apartments come with an xfinity modem/router built behind the wall panel. The apartment is already pre-wired with wall jacks that have coax and RJ-45. Unfortunately, the CAT cabling behind the wall panel is not terminated, so none of the RJ-45 jacks in the apartment work. I would like to plug in my computer for a more stable network connection.
Is it the responsibility of xfinity to terminate these cables? What can I do to make this happen?
Thank you.
NoNoBadPuppy
Problem Solver
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520 Messages
11 hours ago
If the drops in your unit are not connected, that would be something that your HOA would have to address. They have contracted to have service to your unit, and if you do ask xFinity to do it, you will have to pay a standard installation fee. It's your choice.
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