4 Messages
Can’t load certain websites on laptop
Can’t load certain websites on laptop. This happened before and was on the phone a very nice rep for hours, finally got it resolved. Have no idea why this keeps happening. Can’t get a live person anymore and the AI assistant is useles. I work from home and need to have reliable Wi-Fi! Im going to cancel ,once I figure out how, and go to ATT.
XfinityAdrienne
Official Employee
•
911 Messages
2 months ago
Hey there, user_r0fleo! Thank you so much taking the time to reach out to us here on Xfinity Forums! I am very sorry to hear about the experience with access issues. Are you using a VPN? You can go here to report blocked sites here. Please let us know if you are still having troubles with the access.
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