1 Message
Can't get service or stay signed in
I get no confirmation for my order, the website keeps signing me out for no reason, and the app says I'm not authorized
1 Message
I get no confirmation for my order, the website keeps signing me out for no reason, and the app says I'm not authorized
XfinityJustinC
Official Employee
•
1.1K Messages
17 hours ago
Hello, @user_613uqs thank you reaching out over Xfinity Forums. You've contacted the right place, and definitely want to ensure your order is received, and you get confirmation. It can take up to 6 hours to receive the confirmation email, when did you place the order?
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