Visitor

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1 Message

Wednesday, May 13th, 2026 5:48 PM

Can't connect to internet

I just plugged in the new router I received from xfinity. When I try to connect my android phone to the internet, I see XFSETUP-8DBA, but it says no internet available 

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Expert

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117.9K Messages

2 hours ago

Concern moved here to the Home Networking help section for assistance. 

Official Employee

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2.6K Messages

1 hour ago

Hello, @user_9z3w95! Thanks for reaching out after plugging in a new Xfinity Wireless Gateway and being unable to connect to the internet. You've come to the right place for support! We're more than happy to help in any way we can :) Have you already attempted to activate your new modem with the Xfinity App as seen HERE?

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